Register with a password
To register with Invono One, click the following link https://app.invono.se/signup
The default method for electronic identification during the registration process is BankID. To register with a password instead of BankID you will need to choose the corresponding option labeled 'Switch to email' located at the top of the registration form.
To complete the registration process, you will be required to enter your personal details as presented and submit the registration form. Upon submission, you will need to confirm your email address before your registration can be finalised.
Check your email inbox for the registration confirmation email. Inside this email, you will find a unique four-digit code that you will need to enter into the designated field as instructed during the registration process.
How safe is using a password instead of BankID
While BankID is the preferred method of electronic identification, Invono One implements a robust two-factor authentication process during registration and login procedures via password. This process involves the issuance of a verification code sent to your registered email address, which must be used to complete the registration or login process.
Reaching out to Invono support
We strive to respond promptly to all support queries, but there may be times that the support 'Chat' is not actively monitored when you require assistance. In most cases, the 'Chat' function will automatically revert to an email notification that will reach our team for action.
Please note the following support options available to you:
- Chat is available during office hours from 9:00 to 17:00 CET.
- Email is available 24/7; however, we can only respond during the office hours as mentioned above.
In some cases, our support team may require access to your account to address specific issues. We request that you grant us access to bypass your login by selecting the 'Grant access to Invono support' function, located at the top of your profile page. This can be accessed by clicking on the 'More Action' icon. You have full control over this aspect.