Log in with BankID

By default, BankID serves as the electronic identification method for logging into your personal account. If BankID is not automatically selected, please choose the corresponding option labeled 'BankID' located at the top of the login form.

For added convenience, you have the option to select 'Remember my details' under the input field for subsequent logins.

Although we endeavor to ensure seamless access to your personal account, certain unforeseen issues may arise. In such instances, we recommend contacting Invono One support directly for prompt assistance with resolving the issue.

What is BankID?

BankID is a electronic identification solution that allows companies, banks, organisations and governments agencies to authenticate and conclude agreements with individuals over the Internet. BankID is an electronic identity document comparable to passports, drivers licenses and other physical identity documents.

You can obtain BankID via your bank. In connection with your order you also need to install BankID security app if you do not already have it installed!

Reaching out to Invono support

We strive to respond promptly to all support queries, but there may be times that the support 'Chat' is not actively monitored when you require assistance. In most cases, the 'Chat' function will automatically revert to an email notification that will reach our team for action.

Please note the following support options available to you:

• Chat is available during office hours from 9:00 to 17:00 CET.
• Email is available 24/7; however, we can only respond during the office hours as mentioned above.

In some cases, our support team may require access to your account to address specific issues. We request that you grant us access to bypass your login by selecting the 'Grant access to Invono support' function, located at the top of your profile page. This can be accessed by clicking on the 'More Action' icon. You have full control over this aspect.