About My Documents
You can manage all your personal documents in one centralised location by either uploading them directly or saving documents that have been shared with you by the companies you interact with. The core features of My Documents are as follows:
The key functionalities of My Documents are as follows:
- Folder creation and management.
- Document uploading.
- Document downloading.
- Direct PDF preview.
- Ability to copy documents to any connected company.
My Documents provides you with the flexibility to arrange your files in a manner that suits your preferences. You can seamlessly drag and drop files between folders and relocate folders within other folders to establish a tailored folder structure that caters to your requirements.
My Documents is a recent addition to the Invono One platform, and there are plans to enhance its capabilities in the near future. This will entail the integration of our electronic signature module, which will be accessible for individual use.
Reaching out to Invono support
We strive to respond promptly to all support queries, but there may be times that the support 'Chat' is not actively monitored when you require assistance. In most cases, the 'Chat' function will automatically revert to an email notification that will reach our team for action.
Please note the following support options available to you:
- Chat is available during office hours from 9:00 to 17:00 CET.
- Email is available 24/7; however, we can only respond during the office hours as mentioned above.
In some cases, our support team may require access to your account to address specific issues. We request that you grant us access to bypass your login by selecting the 'Grant access to Invono support' function, located at the top of your profile page. This can be accessed by clicking on the 'More Action' icon. You have full control over this aspect.