Updating an Advert

To modify a particular advertisement, follow these steps:

1. Navigate to the 'Adverts' panel and find the advert you want to edit in the table.
2. Click on the 'More Action' icon associated with the advert.
3. Among the available options, choose the 'Edit Advert' menu item.
4. This action will open the 'Advert' modal, allowing you to make changes to the advert.

You can edit all the information of an advert only if it is in the 'Draft' status. If an advertisement is already published, it cannot be modified, and the 'Edit More' button will be disabled and inaccessible.

If you require any changes to a published advert, please reach out to an Invono administrator for assistance. You can locate the contact details of an administrator at the top of the 'Adverts' section. They will be able to provide the necessary support and guidance on the process.

Reaching out to Invono support

We strive to respond promptly to all support queries, but please be aware that we are a small team of developers working on Invono One. This means that there may be times when the support 'Chat' is not actively monitored during the time when you require assistance. In most cases, the 'Chat' function will automatically convert to an email notification that will reach our team for action.

Please note the following support options available to you:

• Chat is available during office hours from 9:00 to 17:00 CET.
• Email is available 24/7; however, we can only respond during the office hours as mentioned above.

In some cases, our support team may require access to your account to address specific issues. We request that you grant us access to bypass your login by selecting the 'Grant access to Invono support' function, located at the top of your profile page. This can be accessed by clicking on the 'More Action' icon. You have full control over this aspect.