Extending an Advert

It's not possible to directly extend an advert that has been published, but it is possible to clone the advert that you want to extend and set a new start date and period that you wish the advert to run. The advert will need to be activated once again by the Invono administrators once they receive your request.

To clone a specific advertisement, follow these steps:

Go to the 'Adverts' panel and locate the desired advert in the table.
Click on the 'More Action' icon associated with the advert.
From the available options, choose the 'Clone Advert' menu item.
A duplicate of the advert will be created and displayed as a new row in the advert table.
Now, click on the 'More Action' icon next to the cloned advert.
Select the 'Edit Advert' menu item, which will open the 'Advert' modal.
Within the modal, make any necessary changes to the start date and period for the advert's duration.
Once you have finished modifying the advert, approve it to automatically notify the Invono Administrators for further action.

Reaching out to Invono support

We strive to respond promptly to all support queries, but please be aware that we are a small team of developers working on Invono One. This means that there may be times when the support 'Chat' is not actively monitored during the time when you require assistance. In most cases, the 'Chat' function will automatically convert to an email notification that will reach our team for action.

Please note the following support options available to you:

Chat is available during office hours from 9:00 to 17:00 CET.
Email is available 24/7; however, we can only respond during the office hours as mentioned above.

In some cases, our support team may require access to your account to address specific issues. We request that you grant us access to bypass your login by selecting the 'Grant access to Invono support' function, located at the top of your profile page. This can be accessed by clicking on the 'More Action' icon. You have full control over this aspect.