Adding your Company's Criteria

To add your company's criteria, follow these steps:

1. Locate the 'Criteria' panel and click on the 'Add Criteria' button.
2. Select the criteria that align with your company when prompted. The chosen criteria are used to connect with potential investors who have selected similar preferences while searching for companies to follow.
3. Once you have defined your criteria, make sure to click 'Save' in the final step to retain your preferences.

The chosen criteria are used to connect with potential investors who have selected similar preferences while searching for companies to follow.

Please note that there is a limitation of selecting up to two categories under each heading, except for 'Industry' whereby you can select up to four categories, when defining your company's criteria.

Reaching out to Invono support

We strive to respond promptly to all support queries, but please be aware that we are a small team of developers working on Invono One. This means that there may be times when the support 'Chat' is not actively monitored during the time when you require assistance. In most cases, the 'Chat' function will automatically convert to an email notification that will reach our team for action.

Please note the following support options available to you:

• Chat is available during office hours from 9:00 to 17:00 CET.
• Email is available 24/7; however, we can only respond during the office hours as mentioned above.

In some cases, our support team may require access to your account to address specific issues. We request that you grant us access to bypass your login by selecting the 'Grant access to Invono support' function, located at the top of your profile page. This can be accessed by clicking on the 'More Action' icon. You have full control over this aspect.