Creating a Company Account

You can create a 'Company Account' in two different ways.

The first method:

1. Go to the top toolbar and hover over the 'Choose a Company' dropdown.
2. Select the 'Add your company' option from the menu to open the 'Create a Company Account' modal.
3. Enter the company's organization number or name when prompted in the input field.
4. If you are a company signatory, you will be prompted to select yourself from the next dropdown. Alternatively, you can select another signatory but they will have to sign for the account creation at the same time.
5. Once prompted, select the 'Terms of Service' to proceed.
6. Complete the final process of creating the 'Company Account' by signing with BankID.

The alternative method:

1. Within the 'Dashboard' locate the 'Company Accounts' panel at the bottom.
2. In the input field, enter the company's organization number or name.
3. If you are a company signatory, you will be prompted to select yourself from the next dropdown. Alternatively, you can select another signatory but they will have to sign for the account creation at the same time.
4. Once prompted, select the 'Terms of Service' to proceed.
5. Complete the final process of creating the 'Company Account' by signing with BankID.

Please note that both methods require you to provide the necessary details and complete the required steps to successfully create the 'Company Account'.

Invono One only supports Swedish companies utilising SYNA company lookup services.

Reaching out to Invono support

We strive to respond promptly to all support queries, but please be aware that we are a small team of developers working on Invono One. This means that there may be times when the support 'Chat' is not actively monitored during the time when you require assistance. In most cases, the 'Chat' function will automatically convert to an email notification that will reach our team for action.

Please note the following support options available to you:

• Chat is available during office hours from 9:00 to 17:00 CET.
• Email is available 24/7; however, we can only respond during the office hours as mentioned above.

In some cases, our support team may require access to your account to address specific issues. We request that you grant us access to bypass your login by selecting the 'Grant access to Invono support' function, located at the top of your profile page. This can be accessed by clicking on the 'More Action' icon. You have full control over this aspect.