Transferring Ownership of a Company Account

The ownership of 'Company Accounts' belongs to the individual who served as the signatory during the creation process, and is therefore the only person that can transfer ownership to another person at a later stage.

Transferring ownership is a straightforward process, here's what you need to do:

Go to the Members tab in 'User Management'.
Locate the member's name within the members table to whom ownership is to be transferred and select the 'More Action' icon next to that member.
From the dropdown menu, choose the 'Transfer Ownership' menu item to initiate the transfer process.
When prompted, confirm the transfer to proceed.

By following these steps, you can transfer the ownership of the company account. If you encounter any difficulties while trying to transfer ownership, such as the unavailability of the current 'Company Account' owner, please do not hesitate to reach out to Invono One support for assistance.

Reaching out to Invono support

We strive to respond promptly to all support queries, but please be aware that we are a small team of developers working on Invono One. This means that there may be times when the support 'Chat' is not actively monitored during the time when you require assistance. In most cases, the 'Chat' function will automatically convert to an email notification that will reach our team for action.

Please note the following support options available to you:

Chat is available during office hours from 9:00 to 17:00 CET.
Email is available 24/7; however, we can only respond during the office hours as mentioned above.

In some cases, our support team may require access to your account to address specific issues. We request that you grant us access to bypass your login by selecting the 'Grant access to Invono support' function, located at the top of your profile page. This can be accessed by clicking on the 'More Action' icon. You have full control over this aspect.