Unable to add a Company to My Dealflow

There are two possible reasons for being unable to add a company:

The company you are attempting to add already exists in your 'My Portfolio' section. In such cases, you cannot add it to 'My Dealflow' because you are already an investor with the ability to track and participate in future share issuances.
The company is not registered with SYNA (Swedish company lookup services) as it does not exist in Sweden.

Reaching out to Invono support

We strive to respond promptly to all support queries, but there may be times that the support 'Chat' is not actively monitored when you require assistance. In most cases, the 'Chat' function will automatically revert to an email notification that will reach our team for action.

Please note the following support options available to you:

Chat is available during office hours from 9:00 to 17:00 CET.
Email is available 24/7; however, we can only respond during the office hours as mentioned above.

In some cases, our support team may require access to your account to address specific issues. We request that you grant us access to bypass your login by selecting the 'Grant access to Invono support' function, located at the top of your profile page. This can be accessed by clicking on the 'More Action' icon. You have full control over this aspect.